Operational Risk Management

  1. Course name: Operational Risk Management
  2. Learners: new foreign employees at SHB
  3. Course Duration: 1 - 1.5 hour(s)
  4. Learning Objectives:
    • To gain an overview of Operational Risk.
    • To gain a clear understanding of the organizational structure of risk management at SHB and the unit responsible for risk management at the Head Office.
    • To understand and adhere to the regulations regarding the reporting of operational risk events.
  5. Learning Contents:
    • Overview of Operational Risk Management.
      • Concept and classification of operational risks.
      • Why is management of operational risks crucial.
      • Operational risk management responsibilities.
      • Operational risk control measures.
    • Operational Risk management at SHB.
      • Operational risk management model at SHB.
      • Internal reporting of operational risk events.